Ordering information for SSWMP publications   Placing orders, shipping, billing, and contact information

Note: click here to view the SSWMP Catalogue, our complete publication list.


Placing an Order

Where to Send an Order

If at any time you have questions we may be able to help answer, or when you have found publications in the list below that you wish to order, please call us at

(608) 265 6595

to leave an order on our answering machine, or ask any questions you have.


When Ordering

In your order, please include the following information:

• Your name and mailing address;
• your billing address, if it is different from your mailing address;
• a telephone number where we may reach you;
• the publication numbers (or titles) of the documents you would like.
• If you can be reached via e-mail, please also leave your e-mail address, so that we may conveniently contact you if there is a question about your order.

Billing: Basic Information

Billing

Please do not send payment in advance; if payment is due, you will be billed:

• $0.50 to cover basic shipping costs, plus
• $0.50 per ten document pages (shipped as five double-sided pages.)
• International orders:
  To cover the added cost of international shipping, please expect
  a $2.00 charge, added to orders shipped to Canada or Mexico, or
  a $3.00 charge, added to orders shipped outside North America.

Free Orders for Public/Nonprofit Institutions

The fees we charge, fully enumerated above, are collected as partial compensation for the costs for photocopying and shipping that we incur, and are collected in accordance with University guidelines. Accordingly, certain entities receive all of their publications at no cost: libraries, universities, schools, other public education facilities, non-profit organizations and agencies of the United States government generally receive publications free of charge.

Returning Publications -- There's no need!

Regardless of whether your order is free or billed, we will mail you photocopies of the publications you request. Since we do not mail out any original documents, you may keep all publications we send you; we do not need them back.

Billing: Frequently Asked Questions

What is the typical cost for an order?

If you are requesting publications on behalf of a library, education facility or similar institution, you generally receive your order for free (see “Free Orders for Public/Nonprofit Institutions” above.) For everyone outside this fee exemption, the minimum fee is $1.00 (before adding any international shipping charges that apply. This minimum reflects our minimum cost of $0.60 for domestic shipping plus the cost of photocopying a small publication.) The typical bill ranges from $1.00 to $4.00 for United States orders. (Should you wish to estimate, all of the publications on our list include page number information in the citation.)

Can SSWMP tell me exactly how much I will be billed in advance?

Yes, we can provide that information upon request. We usually do not send out advance notice, because the average bill is small and waiting for confirmation would mean we could not get the requested publications to you as quickly. However, if you would like, we would be happy to confirm the precise bill for your order in advance; please specify when you place your order if we should wait to ship until we have confirmed the fee with you.

How do I pay for my order?

Instructions on remitting payment will be included with the bill mailed to you by the University of Wisconsin-Madison. Please do not send payment in advance.

How should I contact SSWMP if I have other questions?

If you have questions regarding these guidelines, billing, et cetera, please contact us directly (for up-to-date contact information, see “Placing an Order: Where to Send an Order” at the top of this document).

Thank you for your interest in SSWMP!